HELP CENTER → CAMPAIGNS & ORDERS

Order Management (Google IAP).

GUIDE · 4 MINLAST UPDATED · JULY 2026
What this covers: the order-level view of your Google in-app purchases — what each row means, how refunds appear, and why order totals and revenue reports can briefly differ.

What it covers

Order Management lists individual Google Play in-app purchase orders — the transaction-level truth beneath your IAP revenue line.

The order list

RECENT ORDERS
GPA.3312-…-8845High Rise · Gem Pack · $4.99
STATECHARGED
GPA.3312-…-8801ACS Regional · Premium · $9.99
STATEREFUNDED

Each order carries product, app, amount, timestamp, and state. Search and filter by app, product, state, and date.

Refunds

Refunded orders show their state change, and the revenue ledger reflects them — which is exactly why order-level visibility matters: a refund wave shows up here first, with names and products attached, before it is a mysterious dip in a chart.

Refunds are issued from the platform itself (Play Console or App Store Connect) — AppRevBooster reflects the refund in your ledger, it doesn't process it.

Common questions

Why don’t order totals exactly match the IAP revenue report for today?
Timing — orders are transaction-stamped while revenue reports settle on the store’s reporting clock, and pending refunds move between them. They converge as the store finalizes.
Do subscriptions appear here?
Subscription transactions surface as the store reports them — order data (IAP, subscriptions, and refunds) is pulled from each platform's own reporting, like Google Play Console's Order Management, and shown here as month-by-month listings.
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